CONSULTING & SERVICES

The expertises of its team allow BITS to offer various services in the field of banking:

  • Project Management & consulting : by putting our skills at your disposal, we support you during all phases of your project payment (study, preparation of tender documents for implementation, implementation, and maintenance).
  • Customization : for the unique needs of each client, BITS proposes the study and development of specific applications that meet client expectations in the most suitable
  • Support and Training : our team is constantly listening to provide the necessary support and training on our products for a better quality of service.
  • Engineering : interface and liaison with suppliers of electronic banking solutions (hardware & software)

    • BITS propose also a multi-sessions training, which the program is listed below:

    1. General Electronic Payment : General Overview of electronic payments
    2. NDC & Diebold Protocol : Protocol for exchange between ATM and Switches
    3. ISO 8583 Message Protocol : Protocol for exchange between ATM and Switches
    4. HSM and security : Security cryptography for EFT applications including HSM module.
    5. EMV Specification and Standard : New chip cards EMV requirements and standards
    6. Starndard PCI-DSS : Understanding the Payment Card Industry Data Security Standard
    7. Card Management Systems "CMS" : Card life cycle, card data, personalisation data, card delivery life cycle
    8. Fraud Management : Fraud Management techniques : Online/BackOffice fraud, Issuer/acquirer Fraud
    9. Chargebacks and Claims Management : Include Claim following, decision making tools, transactions adjustments,...
    10. International Network reconciliation : Standard reconciliation flux
    According to your needs, we can also propose tailored training planning.